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Find the answers to most common questions
Frequently asked questions
Where are you based?
We are based in a small town in Slovenia, right in the center of Europe. Our items are sewn here, in our studio.
Do you ship worldwide?
Yes! We use DHL express or GLS for European countries.
How long does the shipping take?
Most of our items are in stock, but some are made to order and that means we need up to 4 days to make & ship the package. Once it is shipped it takes about 2-5 days with GLS and 1-3 days with DHL express.
Is shipping free?
Shipping above 100 eur is always free. For orders below that the shipping charge will be calculated at checkout.
Frequently asked questions
Can i return a package if I ordered a wrong size or wanted something different ?
Of course! You can return the packages in 14 days after you receive them. To start a return process email us at orders@evelina-apparel.com with your order number and why you want to return the pieces, just in case we can find a solution together.
We will then send you our address so you can ship the items back.
Can you make a custom piece for me?
If you have a special request for size or a different fabric, we can make custom pieces. We can use all our fabrics in our collections, for almost any style that we carry. If you have questions email us at orders@evelina-apparel.com.
Are your pieces available anywhere else?
Yes! We work with a lot of boutiques worldwide. From Australia to Japan, Canada or the US, and most European countries.
But our whole collection is only available at www.evelina-apparel.com
I am a boutique owner. How can i register for wholesale?
Start by clicking this link, and send us a request. Once we review it we will get back to you. If you have additional questions, email us at wholesale@evelina-apparel.com